SHOP WITH CLARITY

Refunds & order support

Your order, payment and PDF delivery are handled personally on WhatsApp. If something goes wrong, contact us in the same chat so we can help.

Talk to us on WhatsApp

Before you pay

Check the sample pages, subjects, category and total. You can change your selection or cancel before paying. Confirm the expected delivery time and any order-specific refund terms in WhatsApp before making payment.

Missing, incorrect or damaged files

If your payment is confirmed but your notes have not arrived as agreed, or a file is incorrect, incomplete or will not open, message us with your order details. We will check the issue and help with delivery, a corrected file or a refund where appropriate.

Duplicate payments

If you believe you paid twice for the same order, share the payment references in the order chat. We will verify the payments and arrange the appropriate correction or refund.

How to request help

Contact +91 88006 93114 on WhatsApp. Include the subjects ordered, payment date, transaction reference and a short explanation. Do not send your UPI PIN, OTP or full bank details. Any approved refund method and timing will be confirmed in the chat.

Your rights

Digital files cannot be physically returned. This does not remove any rights or remedies you may have under applicable consumer law.

Last updated: 26 September 2026